Frequently Asked Questions
1. Technical questions are found in a separate FAQ
once you have logged on.
2. Can't remember where you read about something? -
check the Site Map link at the bottom right hand corner of the page.
3. For general questions about the site and the cookbooks
click on the questions below:
FORMAT OF THE COOKBOOK
What font does the book use?
All the books are printed in Times Roman, 11 point.
What size is the book?
The cookbooks are 6"x 9" printed on the highest quality 100 lb silk finish paper.
What do the covers look like?
You may use our cover designs or make one of your own (no extra charge).
All of the covers are comprised of a design surrounded by a 1/2" white border.
Email us if you would like a cover with a bleed image (no white margins).
Can we add advertising pages in the back of the cookbook.
Yes, you can do this using the Extra Page function (no extra cost).
What kind of bindings do you have? Do you have something
that is easy to open flat on the counter?
We use coil bindings as they last the best and they open right flat out.
We do not use comb binding as it does not last.
Please contact us about Perfect binding (like a paperback), three-ring binders or hard cover binding. Special bindings take about 2 weeks longer to be printed and are available all year long except during the holiday rush period.
Is the cookbook in color or in black and white?
The cookbook has a color cover.
The pages inside are printed in black and white or color - your choice.
When it says " a 150 page cookbook," does that mean 150 pages
front and back sided or 150 pieces of paper and 300 pages?
150 pages means back and front of 75 pieces of paper.
No extra charges for "personal pages," B&W photos, advertising pages,
etc. A page is a page to us.
What about putting pictures into my book - is this difficult?
It's super easy.
And you don't have to be a photo or design whiz because
there is a wonderful free tool at Picnik.com to help you edit your pictures.
Do I need to be good at computers to do this?
You DO NOT need to be a computer whiz to do this.
We have tested the whole system on our grandmothers
and they said we passed with flying colors.
We are also here to help you when you need it - we really are!
WHAT HAPPENS WHEN I BECOME A MEMBER?
The easy to use tool that formats your recipes, photos and stories.
Personal help from Susan when you need it - just email or call.
When you start your book as a trial member.
All the data you have input as a trial member will transfer over to a regular membership.
A library of free graphics and photos to use with your recipes.
All members have free usage of vintage photos from our "library."
We add to the library all the time and we give our images to you for free.
Free Storage. The printer will store your cookbook so that it can be reprinted.
The ability to re-order more copies of the original.
What are your guidelines for reprints?
When you have printed your book, we continue to store it for for free
just in case you want to print more copies or add a few more recipes.
If you want to revise your book, just continue your membership for a longer period.
Our unconditional guarantee. If you decide not to create your own cookbook, for whatever reason, we will refund your membership purchase price in full up
until the time you send it to the printer to be printed.
When we are fundraising what is the suggested pricing
for selling these cookbooks, in order to make a worthwhile profit?
Most people have found that they can make between 75- 90% profit.
TELL ME ABOUT PRINTING AND SHIPPING
How long does it take to have the cookbook printed?
Orders take 10-15 business days - 2-3 weeks to print and approximately 1 week to ship.
What is the minimum order?
The wonderful printer we found has agreed to a minimum of just 4 books.
You will probably want more, but we wanted to give you the option of
ordering a really small quantity.
This is also very useful for fundraising as you can order a small quantity
and then take orders for the exact number you will be able to sell.
NO LEFT OVERS eating into your profits.
Can I order more copies?
You can order more copies at any time because the printer will keep your file.
All you need is the name of your file that you received via email on your original order.
If you want to continue to work on your file to make a different cookbook,
you may extend your membership and keep your cookbook "live."
May I use my own local printer?
You may only use the printer that we recommend, with whom
we have an electronic link, so that your files transfer safely.
This is so that we can be assured that all HeritageCookbooks
will be of the highest quality and that you will be happy with the treasure
you have produced.
Shipping costs are according to weight.
We ship small orders via FedEx Ground and large orders via truck.
We will ship anywhere.
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COSTS
How much does it cost to be a member?
All prices are in US dollars
One Month Free Trial - make a book and order it when you are ready
$29.95 - for 1 month
$39.95 - for 2 months
$49.95 - for 4 months
$59.95 - for a whole year
$19.95 to extend any existing membership by one month
How much does it cost to print a cookbook?
The cost of printing your cookbook depends on the number of pages,
and the number of copies you decide to print.
The system will count the number of pages in your book.
Every cookbook is priced according to the exact number of pages.
You can have up to 400 pages !!!
or maybe a few more if you really need them (contact Susan)
Click Here to go to the page where you can calculate the cost of your book.
Can I see a Proof of My Book Before Printing?
We have a fast and inexpensive way to proof your work. You just print out the
Preview File on your own printer so that you can proof it yourself.
When you order 200 books or more a proof is included in the price of the printing.
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PROTECTION OF PERSONAL INFORMATION AND SECURITY ON THE SITE
What do you do with my personal information?
We would never share any of your personal information with
anyone without requesting and obtaining your prior permission.
It is secure.
HeritageCookbook.com believes that your personal information deserves
the highest protection.
JUST ONE MORE THING
I am having trouble viewing and using the site. What should I do?
Your problems are probably due to the need to update your browser
your connection to the internet). You can update your browser for free
by going to the Internet Explorer, Safari or Firefox sites.
PC Users: Internet Explorer 6.x and above or Firefox 2 and above (running on an IBM-compatible PC with a screen resolution of 800 x 600 with the "standard" and "address" toolbar settings selected and the text size set to medium).
Mac Users: This site is optimized for Mac OS 10.2 and above running the Apple Safari Browser
